Privacy Policy

Information We Collect

Personal Information

When you register for an account with All Rummy Games, we collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Date of birth and age verification details
• Address and location information for regulatory compliance
• Bank account details and payment information for transactions
• Identity verification documents (PAN card, Aadhaar card, etc.)
• Profile information and gaming preferences

Automatically Collected Information

We automatically collect certain information when you visit and use our platform:

• IP address and device information
• Browser type and version
• Operating system details
• Pages visited and time spent on our platform
• Gameplay data and transaction history
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create and maintain your gaming account, verify your identity, and provide customer support
• Game Services: To enable you to play all rummy games, process transactions, and maintain game fairness
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Compliance: To comply with legal and regulatory requirements in India
• Communication: To send you important updates, promotional offers, and customer service messages
• Analytics: To improve our services, analyze user behavior, and enhance user experience
• Marketing: To provide personalized offers and promotions related to rummy games

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: When you have given explicit consent for information sharing
• Protection: To protect our rights, property, or safety, or that of our users or the public

Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS technology
• Secure Storage: Personal information is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to your personal data
• Regular Audits: We conduct regular security audits and assessments
• Fraud Prevention: Advanced fraud detection systems monitor all transactions

Despite our security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your gaming experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising and promotions

You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your personal data
• Marketing Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact our customer support team at [email protected]

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Account information is retained while your account is active
• Transaction records are kept for regulatory compliance (typically 7 years)
• Marketing data is retained until you opt-out or for 3 years of inactivity
• Security logs are maintained for fraud prevention purposes

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +91-800-000-0000
• Address: All Rummy Games, Gaming Division, Mumbai, Maharashtra, India
• Data Protection Officer: [email protected]